Order inquiries, abandoned carts, cash-on-delivery confirmation, and repeat buyers — they all happen on WhatsApp. IN-CRM unifies them with Messenger and Instagram in one inbox tied to every customer, with AI replies and ban-safe offer campaigns.
From the first order inquiry to reselling to a repeat buyer — everything in one place.
WhatsApp, Messenger, and Instagram on one screen, each chat linked to the customer's profile and order history.
The AI agent answers order status, delivery, and pricing around the clock, and updates each customer's status automatically.
Broadcast offers and discounts through a queue with smart anti-ban pacing that protects your number.
Manage product inventory with photos and videos, and send them to customers instantly via message templates.
Route order chats instantly and fairly to your support agents with live assign and auto-withdraw on delay.
Track order volume and each agent's performance with manager reports and a leaderboard for sharper decisions.
Leave your details and we'll prepare a demo on your number.