Calls & Softphone
Auto-Dialer: More Sales Calls, Less Effort
The time wasted between calls
Reps spend ages finding the next number and dialing by hand. An auto-dialer removes that waste and multiplies actual calls.
How the auto-dialer works
The system dials numbers from the list one after another with an interval you set, so the rep only talks.
Each call is recorded and auto-attached to the customer record.
- Auto-dial from the lead list
- In-app softphone
- Recording linked to the customer
Every call in the customer record
No call detail is lost: who called, when, and the outcome — all on the contact card, so any rep picks up with full context.
Measure call performance
Know call counts, average duration, and conversion per rep, and coach your team on what works.
Explore the feature: Calls & Softphone ←
Frequently asked questions
Do I need special hardware?
No — the softphone runs inside the system over the internet.
Are all calls recorded?
Yes, and auto-attached to the customer record for review and coaching.
Is it right for small call centers?
Yes, it's built to lift the productivity of small and mid-size teams.